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Information about Coronavirus (COVID-19) for our customers

As per Government and Public Health England advice, here at The Community Housing Group we are currently operating as normal and will continue to provide services and support to our customers. 

We are constantly monitoring this situation and will continue to follow the latest advice and guidance as provided by the Government.

If the advice from the Government changes, and we do have to make changes to how we are working, we will use this website and our Facebook and Twitter pages to let you know and keep you informed.

You can follow The Community Housing Group on Facebook @TCHGHousing and Twitter @TCHGroup

We are also asking our customers to let us know if they have Coronavirus symptoms, or are self-isolating as a result of a confirmed or suspected case of Coronavirus or following recent travel to an infected area or close contact with someone with confirmed Coronavirus.

We are taking this precautionary step to protect both our customers and staff by reducing the spread of the virus and to ensure we can continue to provide essential services.

If you are concerned and need to talk to us about your situation, please call us on 0800 169 5454 and we’ll get the relevant team to get in touch.

The latest information and facts about Coronavirus (COVID-19) is available on the Government website:

Information from the NHS, including the symptoms of the virus and how to self-isolate, can be found via this link:

Published - 09 Mar 2020